Responsible Gaming
Gambling Should Be Entertainment, Not Income
We believe gambling should only ever be viewed as a form of entertainment, similar to going to the cinema or visiting a theme park. It should never be considered as a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
In the United Kingdom, you must be 18 years of age or older to gamble legally. We are committed to preventing underage gambling and take this responsibility seriously. By using our services, you confirm that you are of legal age to gamble in your jurisdiction.
If you are under 18, please do not attempt to access gambling services. If you are aware of underage gambling, please report it to the relevant authorities.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling more to try to recover money lost
- Hiding gambling activities or lying about the extent of your gambling
- Spending more time and money on gambling than intended
- Gambling to escape problems, stress, anxiety, or depression
- Neglecting family, work, or other responsibilities due to gambling
- Feeling anxious, irritable, or restless when unable to gamble
- Borrowing money or going into debt to fund gambling
- Failed attempts to cut down or control gambling
- Relationships suffering due to gambling habits
- Using gambling as a way to solve financial problems
If you experience any of these signs, please seek help immediately. Support is available.
Self-Help Tools & Safer Gambling Features
Most reputable gambling operators offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose within a time period
- Reality Checks: Receive periodic reminders about how long you've been gambling and how much you've spent
- Time-Out/Cool-Off Periods: Temporarily suspend your account for a set period without closing it permanently
- Self-Exclusion: Permanently or temporarily exclude yourself from gambling services
- Account Closure: Permanently close your account if you wish to stop gambling entirely
We encourage you to use these tools proactively to maintain control over your gambling.
Support & Help Organizations
If you or someone you know needs support with problem gambling, these organisations provide free, confidential help:
United Kingdom
- GamCare: Free counselling, support, and information. www.gamcare.org.uk | Helpline: 0808 8020 133
- GamStop: National self-exclusion scheme for online gambling. www.gamstop.co.uk
- Gamblers Anonymous: Free peer support and recovery programme. www.gamblersanonymous.org.uk
- National Problem Gambling Clinic: NHS-funded specialist treatment. Phone: 020 7054 2766
International Support
- Australia: Gambling Help Online - www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council - www.responsiblegambling.org
- United States: National Council on Problem Gambling - www.ncpgambling.org
- Germany: BZgA - Bundeszentrale für gesundheitliche Aufklärung - www.bzga.de
Do You Need Help?
If you are struggling with gambling, remember that help is available and recovery is possible. There is no shame in seeking support. Please reach out to one of the organisations listed above or speak to someone you trust.
If you are in crisis or having thoughts of self-harm, please contact emergency services immediately or call the Samaritans on 116 123 (available 24/7).
Creative Care and Support Ltd is committed to promoting responsible gambling and protecting vulnerable individuals. We do not encourage problem gambling in any form.